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Accessibility Statement

Accessibility Policy - Cinis Marketing


Cinis Marketing is committed to providing accessible services and digital experiences to all individuals, including people with disabilities. We strive to ensure that our website, communications, and services are accessible, inclusive, and respectful of the dignity and independence of every person.


This policy outlines our commitment to accessibility in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Integrated Accessibility Standards Regulation (IASR).


1. Our Commitment
Cinis Marketing is committed to:

  • Treating all people with disabilities in a manner that respects their dignity and independence

  • Providing equal opportunity to access our services

  • Offering services in a way that integrates accessibility whenever possible

  • Communicating in ways that take into account individual accessibility needs

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2. Accessible Website and Digital Content
We aim to make our website accessible in accordance with recognized accessibility standards, including:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA (where reasonably practicable)

  • Clear and readable content

  • Keyboard-friendly navigation

  • Proper use of headings and alternative text for images

  • Logical page structure and contrast-friendly design

We continue to review and improve our website to enhance accessibility.


3. Communication Supports
Upon request, Cinis Marketing will provide or arrange for accessible formats and communication supports, including:

  • Alternative document formats

  • Assistance with understanding digital content

  • Modified communication methods where reasonably possible

Requests will be addressed in a timely manner and at no additional cost.


4. Assistive Devices
People with disabilities are welcome to use their own assistive devices when accessing our services. We will ensure that our team is familiar with how to interact with individuals using assistive devices.


5. Service Animals
Service animals are permitted on our premises and in virtual interactions where applicable, except where excluded by law.


6. Support Persons
A person with a disability who is accompanied by a support person is permitted to have that person present when accessing our services.


7. Training
Cinis Marketing provides accessibility training to team members and contractors as required under AODA. Training includes:

  • Understanding the purpose of accessibility legislation

  • How to interact and communicate with people with various types of disabilities

  • How to provide accessible customer service

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8. Feedback Process
We welcome feedback on the accessibility of our services and website. Feedback can be provided in the following ways:
Email: ashley@cinismarketing.com
We will review all feedback and respond in a timely manner. Feedback will be used to help improve our accessibility practices.


9. Notice of Disruption
In the event of a planned or unexpected disruption to accessible services or features, we will provide notice where possible, including:

  • The reason for the disruption

  • The expected duration

  • Alternative options available

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10. Modifications to This Policy
This Accessibility Policy will be reviewed regularly and updated as required. Changes will be posted on this page.


11. Contact Information
For questions, accessibility requests, or feedback regarding this policy, please contact:
Cinis Marketing
Ayr, Ontario, Canada
Email: ashley@cinismarketing.com

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